---
title: "CallBolt vs Fin: Which Fits Calls and Tickets? | CallBolt"
description: "Fin resolves chat and tickets at $0.99 per outcome. CallBolt's Sky runs calls, tickets and campaigns from one agent. Compare them here."
canonical: https://www.callbolt.ai/compare/callbolt-vs-fin
site: CallBolt (https://www.callbolt.ai/); full reference: https://www.callbolt.ai/llms.txt
---
1.  [Home](https://www.callbolt.ai/)
2.  [Compare](https://www.callbolt.ai/compare)
3.  CallBolt vs Fin

# CallBolt vs Fin: which one fits calls and tickets?

Updated September 2026

Fin is Intercom's AI agent for chat and tickets. Sky is CallBolt's agent for phone calls, support tickets and outbound campaigns. The right pick depends on where your customer volume actually lives.

TL;DR

Fin resolves chat and ticket conversations at $0.99 per outcome, with voice on a separate custom plan for select customers. CallBolt's Sky answers the phone, works the ticket queue and runs follow-up campaigns as one agent, in 26+ languages, with no per-seat fees. If your stack is already Intercom, Fin is the lower-friction choice; if the phone line is the workload, that is Sky.

## Where is Fin strong?

Fin is built into Intercom's helpdesk, so a team already running support there adds an AI agent without new tooling. It resolves chat conversations and tickets at $0.99 per resolved outcome, and Fin Voice is a separate plan "available to select customers working directly with our sales team", in their words.

## How does CallBolt compare to Fin?

|  | CallBolt (Sky) | Fin (Intercom) |
| --- | --- | --- |
| Channels in one agent | Calls, tickets and campaigns | Chat and tickets; Fin Voice on a custom plan for select customers |
| Languages | 26+ spoken natively, 52 understood | Not listed on their pricing page |
| Pricing model | Scoped to the use case; no per-seat fees; quote from the team | $0.99 per outcome |
| Getting started | Talk to the team, reply within one business day | Self-serve and sales |

## Who should pick Fin, and who should pick CallBolt?

### Pick Fin (Intercom) when

-   Your support already runs on Intercom and you want the AI inside it
-   Your volume is chat and email tickets, not phone calls
-   You want per-outcome pricing you can model from day one

### Pick CallBolt when

-   The phone line is where customers reach you, and tickets follow
-   One agent should cover calls, tickets and outbound campaigns
-   Your callers speak more than one language, sometimes in the same call

The bullets above describe the workload our [AI customer support agent](https://www.callbolt.ai/ai-customer-support-agent) page covers in detail.

## What does CallBolt not do here?

If your support operation already runs on Intercom, adding Fin is lower-friction than adding CallBolt. We ask for the phone and ticket workload, not your whole stack, and we will tell you when that is the wrong shape.

## Frequently asked questions

### Is CallBolt a good alternative to Fin?

For phone-first support, yes: Sky answers calls on the first ring, works the ticket queue, and runs outbound campaigns from one agent. Fin is the stronger fit when your support already lives in Intercom and your volume is chat and tickets.

### How does CallBolt's pricing compare to Fin's?

Fin charges $0.99 per resolved outcome. CallBolt's plan is scoped to your use case with no per-seat fees, sized to your call and ticket volume, and quoted by the team within one business day.

### Does Fin do phone calls?

Fin Voice exists as a separate, sales-only plan for select customers; the standard product is chat and tickets. Sky is voice-first, with tickets and campaigns in the same agent.

### Does CallBolt work if we already use Intercom?

Yes, but read the trade-off first: if your whole support operation runs in Intercom, adding Fin there is lower-friction. CallBolt earns its place when the phone line and the follow-up campaigns need one agent outside the helpdesk.

### Which is cheaper, CallBolt or Fin?

The models differ too much for a flat answer: Fin charges $0.99 per resolved outcome, and CallBolt scopes a plan to your use case with no per-seat fees. The team quotes your number within one business day.

Explore CallBolt

-   [AI customer support agent](https://www.callbolt.ai/ai-customer-support-agent)
-   [Compare](https://www.callbolt.ai/compare)

## Sources

The primary pages this comparison was checked against. We link them so you can verify; nothing here is an endorsement or an ad.

-   [Fin pricing page](https://fin.ai/pricing), checked 2026-09-04.

## See Sky on your phone workload.

Tell us your volumes and stack; a scoped answer comes back within one business day.

We usually reply within one business day.